At the root of all transactions is negotiating FOR my clients!
Regardless of what transpires, at the end of the day - I am DEDICATED to the RELATIONSHIP of my clients!
Thus, I must stand by what is best for my client's needs and concerns!
Being able to stand by my clients and represent them entails knowing their needs and concerns.
Don't be afraid to know their bottom line needs in order to be their biggest cheerleader and working to that end!
Therein lies the relationship piece!
The relationship is enhanced by phone calls, conversations, sending a note just because and most of all ACTIVELY LISTENING to their needs in order to help them!
"Active Listening occurs when the listener fully concentrates, understands, responds, and then REMEMBERS what is being said."
(source: https://en.wikipedia.org/wiki/Active_listening)
You can't help your client if you don't pay attention and remember what they are telling you they need!
I am so thankful to help people through the toughest and most complicated transactions they will ever journey through.
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